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If your loved one passes away at home or somewhere other than a healthcare facility, you'll need to contact emergency personnel before we can bring them into our care. If they were under medical supervision, it's a good idea to inform their doctor as well.
For those who pass away in a healthcare facility, the staff there will notify the appropriate authorities and the funeral home if they have that information.
Emergency and medical personnel will assist you with obtaining the necessary paperwork, including a medical certificate.
This part of the process can be very emotional, and we're here to offer our help and support. If you're unsure of what to do next, please call us at any time.
Within the First Few Days
You'll want to notify close friends and family members, both through personal calls and by preparing a death notice for your loved one. If this task feels too difficult, it's perfectly okay to ask a trusted friend or family member for help.
This is also the time to review any preplanned funeral arrangements your loved one may have made. If they didn't have preplans, you might need to start considering a few important decisions, such as:
- Burial or cremation
- If burial, choosing a casket and the location for the final resting place (grave or mausoleum)
- If cremation, selecting an urn and deciding on the final resting place (burial or scattering)
- Arranging any religious services you may need, like clergy or spiritual leaders
- Deciding on the types of services you'd like, such as a viewing, service, or graveside memorial
These questions are just a starting point, and there's no rush to have all the answers right away. Don't hesitate to reach out to us to discuss your options. We're here to make this process as smooth as possible for you.
What to Expect When We Meet
When you meet with our team to discuss the arrangements, we'll first provide you with a general price list to give you an idea of the costs involved.
We'll then talk about your loved one to get a sense of who they were and how we can best honor their life. This is your opportunity to share your ideas, memories, and preferences. Our goal is to help you create a meaningful and personalized celebration of their life.
This process may involve:
- Preparing and filing the official death certificate
- Scheduling services and events (including the location, date, and time)
- Selecting a casket, urn, or other necessary items
- Drafting an obituary
- Arranging transportation
- Choosing pallbearers
To make things easier, please bring the following information about your loved one to the meeting:
- Full legal name and home address
- Social Security number
- Date and place of birth
- Father's name
- Mother's maiden name
- Veteran's discharge papers (DD-214), if applicable
- Highest level of education
- Occupation
- Burial location information, if applicable
- Clergy name and contact details, if applicable
- Names and relationships of surviving family members
- Insurance policy information if it will be used to cover funeral expenses
Also, please bring a recent photograph and any clothing you'd like your loved one to wear during the service.
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